Privacy Policy for Hartzell Heating & Air Conditioning

Hartzell Heating and Air Conditioning
Terms of Service

Effective Date: 2.27.05

Welcome to Hartzell Heating and Air Conditioning. By accessing our services, you agree to comply with the following Terms of Service. Please read them carefully before engaging with our company.

1. Definitions

• "Company," "we," "our," or "us" refers to Hartzell Heating and Air Conditioning.

• "Customer," "you," or "your" refers to any individual or entity engaging our services.

• "Services" refers to any heating, ventilation, and air conditioning (HVAC) work, including but not limited to installation, maintenance, repair, inspection, and consultation.

2. Scope of Services

• We provide professional HVAC services for residential and commercial properties.

• Services are subject to availability and may vary based on seasonal demand and geographic location.

• Estimates provided are based on initial inspections and may be subject to change due to unforeseen circumstances.

• We reserve the right to refuse service to any customer if conditions are deemed unsafe or if there is a failure to meet contractual obligations.

3. Estimates, Pricing, and Payment

• All estimates are valid for 30 days unless otherwise stated.

• Prices are subject to change based on parts availability, labor requirements, and any additional work requested by the customer.

• Payment is due upon completion of service unless prior arrangements have been made.

• We accept [list payment methods: credit cards, checks, financing options, etc.].

• Late payments may incur fees or interest charges at a rate determined by our financial policies.

4. Service Appointments & Cancellations

• Appointments must be scheduled in advance and are subject to availability.

• Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment. Failure to do so may result in a cancellation fee.

• In the event of emergencies or inclement weather, Hartzell Heating and Air Conditioning reserves the right to reschedule services as necessary.

5. Warranties & Guarantees

• We offer a [insert time frame] warranty on labor and manufacturer warranties on parts where applicable.

• Warranties may be voided due to improper use, unauthorized repairs, or failure to perform recommended maintenance.

• Our satisfaction guarantee covers service quality but does not include issues caused by pre-existing conditions or unforeseen system failures.

6. Liability & Limitations

• We are not responsible for pre-existing damage or underlying system failures that may be discovered during service.

• Hartzell Heating and Air Conditioning is not liable for any damages resulting from failure to maintain HVAC systems, misuse, or modifications made by unauthorized personnel.

• We shall not be liable for indirect, incidental, or consequential damages, including loss of use, profits, or business.

7. Customer Responsibilities

• Customers must provide clear access to HVAC systems and ensure that the work area is safe and free of obstructions.

• Customers must disclose any known issues with their HVAC system before service begins.

• Customers are responsible for following post-service care recommendations provided by our technicians.

8. Privacy Policy

• We collect customer information for service scheduling, invoicing, and communication purposes.

• Personal information will not be shared with third parties except as required to fulfill service requests or as required by law.

• For further details, please review our Privacy Policy [insert link if applicable].

9. Force Majeure

Hartzell Heating and Air Conditioning is not responsible for service delays or inability to perform due to circumstances beyond our control, including but not limited to natural disasters, supply chain disruptions, labor shortages, or governmental regulations.

10. Governing Law & Dispute Resolution

• These Terms of Service are governed by the laws of the State of Colorado.

• Any disputes arising under these terms will first attempt to be resolved through mediation. If unresolved, disputes will be handled in the appropriate courts of [insert jurisdiction].

11. Changes to Terms

• We reserve the right to modify these Terms of Service at any time.

• Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Hartzell Heating and Air Conditioning
2959 S Richfield St, Aurora, CO 80013
 (720) 767-6326
hartzellhvac@gmail.com https://www.hartzellheatingandairconditioning.com/

By engaging with Hartzell Heating and Air Conditioning, you acknowledge that you have read, understood, and agreed to these Terms of Service.